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Rental Information
Everything you need to know about our linen rental services. Have more questions? Feel free to contact us!
How does the rental process work?
Simply browse our available linen products, select what you need, and choose your rental dates. We'll deliver clean, professionally sanitized linens directly to your vacation property before your guests arrive and pick them up after checkout.
what is your delivery and pickup schedule?
We offer flexible delivery and pickup windows to fit your schedule. Deliveries are typically made the day before your guests arrive, and pickups are scheduled within 24 hours after checkout. Custom scheduling is available upon request.
What if I need to extend my rental period?
No problem! Simply contact us at least 24 hours before your scheduled pickup and we'll work with you to extend the rental period based on availability.
What happens if the lines are damaged or stained?
We understand that accidents happen. Minor stains are handled at no extra charge as part of our professional cleaning process. For significant damage beyond normal wear and tear, a replacement fee may be applied. We'll always communicate transparently before charging anything.
What is your cancellation policy?
Cancellations made more than 48 hours before the scheduled delivery are fully refunded. Cancellations within 48 hours may be subject to a 50% fee. Same-day cancellations are non-refundable. Please contact us as early as possible if your plans change.